Melbourne Airport is being renovated at the moment.
Before accepting your ride, make sure the driver has suitable identification confirming they’re a representative of Aero.
- Your luggage must fit inside the boot/trunk of our sedan. It is illegal for the driver to carry any luggage inside the car.
- Kindly book a van if you have any luggage that doesn’t meet the above requirements.
Filling out the form
Could you please ensure that:
- you kindly submit the form as soon as possible before your arrival in Melbourne (pickup will not be guaranteed if the form is incomplete).
- if you’ve made any changes to your arrival itinerary, kindly notify Aero Cars by email: firstname.lastname@example.org
What to do when you arrive
On arrival, kindly go to the meeting point for your arrival terminal and look out for the driver.
If you can’t find your driver, kindly ring Aero on 1300 350 850.
If you arrive late or not at all
If you miss a flight on your way to Melbourne, you must notify Aero Cars as soon as possible: email@example.com. If your notification is received in time, Aero Cars will schedule a driver for your new arrival time; Aero Cars monitors flights and will be aware of delayed arrival times.
Note that Aero do not check emails between the hours of 9pm and 7am Australian Eastern Time.
Your booking will be cancelled and charged if you don’t arrive on the specified date and time and fail to notify Aero Cars in a timely manner.
Aero does not offer compensation for missed pick-ups.
The information provided on this form is correct and is used solely to arrange my pickups from Tullamarine Airport. I will notify Aero Cars of any changes to my details.
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